Visitor experience planning and consulting for cultural heritage and leisure tourism organizations

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OUR SERVICES

  • Leading board of directors and stakeholder meetings, guiding them through complex issues to drive informed decision-making and planning.

  • Helping organizations understand the strategic foresight process and how it can enable them to navigate an uncertain future, ensuring long-term relevance and sustainability.

  • Help organizations refine their vision, mission, and target audiences to align operations and resources with their short to medium-term goals and objectives.

  • Comprehensive planning for optimizing the visitor experience in cultural and leisure tourism destinations.

  • Crafting detailed experience briefs that outline visitor engagement strategies, thematic approaches, and the operational elements required to deliver successful exhibits, programs, and events.

  • Developing interpretive plans for exhibitions, ensuring the storytelling is engaging and accessible for diverse audiences, paired with exhibition design services.

  • Full-service project planning and management, ensuring the seamless execution of experience development, exhibitions, and attractions.

  • Consulting services for designing visitor-oriented retail spaces that enhance the experience and drive sales, from merchandise curation to store layout.

  • Develop engaging programs and events that support interpretation, connect with audiences, and deliver meaningful, mission-driven outcomes.

Workshops, Seminars, and Speaking Engagements

Offering customized half-day and full-day workshops, seminars, and conference sessions on a range of topics related to visitor experience, organizational development, and strategic foresight. Tailored sessions for industry professionals looking to deepen their expertise and drive change within their organizations.

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