BMC Consulting led state, local, and community stakeholders in visioning, planning, and managing a unified vision for Buffalo’s 2025 Erie Canal Bicentennial, culminating in a signature exhibit, engaging public programs, special events, and integrated marketing efforts.
Erie Canal Harbor Development Corporation (ECHDC).
A proposed refresh for a new addition involved re-evaluating core visitor services to enhance the guest experience, with a comprehensive plan to reconfigure admissions, the museum store, facility rentals, and food service operations.
The Galt Museum & Archives
Develop detailed RFP responses for key hospitality clients to secure long-term National Park Service contracts to enhance guest satisfaction and boost revenue, resulting in significant renovations to retail, food service, and lodging operations.
Hospitality Management Companies
Assessed, planned, and managed renovations to key visitor touchpoints—including the entrance, admissions area, and museum store—to improve first impressions, enhance visitor flow, elevate the guest experience, and support long-term operational success.
Bermuda Aquarium Museum & Zoo
A themed retail environment for Newfoundland and Labrador’s provincial museum, reflecting St. John’s colorful saltbox houses and maritime heritage through the store’s design and interpretive elements.